Mt. Carmel Animal Hospital
            Phone: 410-343-0200

Tutorial and Online Help System

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Forgotten Password Recovery

Password Recovery: Step 1
Password Recovery: Step 2

* If you reset your Password By Email- We will send you a NEW random password, and your old Password will NOT work! Once you receive your new password by email (which could take awhile) you will be able to login and change your password. Because Having a NEW password Emailed to you is More Complicated and Requires you to reset your password Manually, we Recommend Using the Secret Question Method so you can choose your new password Right Away!


Password Recovery: Secret Question Method Step 3

If you Choose to answer your Secret Question you will be able to Choose a New Password Right away
Password Recovery: Secret Question Method- Success

You can Now enter your New Password and Login

If you Choose To Have a NEW password Emailed to you, you will see this Confirmation Message
Password Recovery: New Password Emailed Method- Success

At This Point you will have to check your Email and Wait for the password to Arrive. We Emailed your password immediately so you should see it right away unless your Email Provider is slow.
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